Xeta Group
Unified Communications
Tailored For Your Needs
Crystal-Clear, HD Voice. 99.999% Uptime

What Are Unified Communications

Unified Communications simply means helping your team function as a unit and bringing all communications—internally and externally—into one pane of glass. Implementing Unified Communications Collaboration in your company can encompass everything from video, phone, and messaging to implementing a complete cloud phone system.

Unified Communications is about meshing your separate worksites, applications, and communication tools so your business operations are efficient and seamless. In practical terms, this is an employee using an application to answer a call from his cell phone while another uses the same application to answer a call from her desktop. Unified Communications Collaboration also ensures that when customers contact your business, the employee responding from a satellite office has the same communication tools as an employee located at company headquarters.

Xeta Group recognizes that Unified Communications looks different for each company, so we take a customized approach with our services. As we work with you to better understand your business, we'll find the right tools to bring Unified Communications Collaboration to your company.
Cloud Unified Communications
Cloud Communications that are often referred to as Unified Communications as a Service (UCaaS) makes it easier to connect and share information with people inside and outside of an organization, or across the world, across devices, desktops, and meeting rooms reliably and visually. It does so by calling upon a modern cloud communications platform that enables people to collaborate instantly, over voice, video, or messaging, whether in the office or working remotely, across any device.

Top Benefits Of Cloud Unified Communications:

  • Simplicity And Flexibility
  • Mobility
  • Cost Efficiency (No Capital Expense)
  • Supporting Multiple Locations
  • Focus On Business Not Infrastructure
  • Software Always Current (No Upgrades)
  • Extensive Integrations
  • Scalability And Customizable
  • Rich Business Features
  • Business Continuity
  • Reduced Carbon Footprint
Connect Your Employees and Customers Anywhere With
Always On Phone, Video, Conferencing, And Messaging
HD Audio for Crystal-Clear Calls
Video Conferencing
Unified Messaging
Business SMS
Desktop & File sharing
Open Seating / Hoteling
Mobile & Desktop Apps
Desk Phones & Soft Phones
Cloud Fax
Integrated Omnichannel Contact Center
AI Speech Analytics
SSO Security
Web Management Portal
99.999% Reliability
With More Than 50 Unified Communications Features To Support Your Business Including:
Direct & Group Chat
Presence Status
Video Conference Room Integration
Visual Voicemail And Voicemail-To-Email
One Number
Multi-Level Auto Attendant
Corporate Directory
Call Forwarding & Call Center Controls
Integration Into Multiple Audio Handsets
Popular Integrations Including
Office 365, Google Workspace, Slack,
and more
24/7 support
It's OUR business to keep YOUR UNIFIED COMMUNICATIONS running smoothly.
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